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Flu Clinics 2021/2022

Our Patient Services Team

Ms Rona SIAN

Business Practice Manager

Mrs Eileen MARRINER

Reception Team Manager

Mr Andres PICO – VARGAS

Senor Admin Coordinator

Mr Ed THONSGRI

Senor Admin Coordinator

BBC News – Health

Millions are dying from drug-resistant infections, global report says
The death toll, worst in poorer countries and among the under-fives, needs urgent action, experts say.
Was South Africa ignored over mild Omicron evidence?
South African scientists say their research was not taken more seriously because it was from Africa.

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Our Services
Self Referrals
Sick Notes & Letters
Opening Hours
- When we are closed
Register with us
- Moving Home
Appointments
Prescriptions
Contact
- Comments
- Moving Home

Who We Are
Patient Groups
What Patients Say
- NHS Friends & Family Test
- Feedback and Patient Participation Group
Your Privacy
Organ Donation
Accessibility
Payment
Policies
Flu Clinics 2021/2022

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Accessibility

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Accessibility Statement

How we will meet the standard

We want to ensure equity of access for all of our patients at Waterloo Health.

We will endavour to meet the NHS England Accessible Information Standard for those on request. We will acheive this by:

Ensuring our staff have access to awareness training on communication issues
Check any communication needs that patients may require when they are seen and when they register
Ensuring we provide the following:
- On Forms & Information
  - Large format, and where possible alternative language options
- On our website
  - Large print, and contrast options for visual impariment
  - Language Translation options
  - Links to resources (see below)
- In face to face communication
  - We will record your communication preferences
  - Availability of a hearing induction loop for those with a T enabled hearing aid
  - Access to interpreters on request including BSL where available