Synnovis Ransomware Cyber Attack

On Monday 3 June Synnovis, a provider of lab services, was the victim of a ransomware cyber attack

This is having a significant impact on the delivery of services at Guy’s and St Thomas’, King’s College Hospital NHS Foundation Trusts and primary care services in south east London. All pathology services, including blood tests, are affected and testing is being prioritised to ensure the most critically ill patients are supported.

Synnovis has asked for patients to delay having non-urgent bloods taken until further notice and asked phlebotomy providers to cancel non-urgent appointments.

There is a central website that will be updated with new information as soon as it becomes available where answers to a number of frequently asked questions will be published. Please visit here for more information as our website may answer your query.

The National Cyber Security Centre has guidance on keeping yourself cyber secure and more information can be found here.

Also, the helpline, 0345 8778967 is up and running and will be running over the weekend but in the first instance please to look at the website for information that may help you.

Published: Jun 7, 2024