You need to allow 3 working days for all of your prescriptions to be processed
Use the NHS App
Waterloo Health would like to invite you to use The NHS App
Owned and run by the NHS, the NHS App is a simple and secure way to access a range of NHS services on your smartphone or tablet.
The simplest and quickest way to order your repeat medication is by using the NHS App which links directly to your Prescription record at the Practice.
Your Local Pharmacy
Pharmacies offer a prescription collection service from our Practice
Pharmacy Ordering / Collection Service
Your pharmacy can also order your medication on your behalf. This saves you time and unnecessary visits to the Practice. Please contact the Pharmacy of your choice for more information if you wish to use this service.
Telephone Prescription Ordering
We do not accept prescription requests over the telephone for safety reasons.
It is much quicker, more reliable and much easier to request medication using the NHS app. When using the app, the request goes directly to a doctor from the moment you click to button to request it, so will always get signed off much more quickly.
Patients on repeat medication will be asked at least once a year to review these; certain medication may require more regular review. A notification message should appear on your repeat prescription slip when one is due.
Medication reviews are undertaken by the GP and can either be a face-to-face appointment or alternatively more are being undertaken over the telephone as a telephone consultation.
There are a couple of exceptions where our nursing staff will review medication if you attend one of our specialist clinics e.g. diabetes or asthma but it is always good to check if you are not sure.
As soon as you get this message on your prescription slip and to avoid unnecessary delays to further prescriptions please book an appointment which could be a telephone consultation or a face-to-face appointment.
If you, or someone you care for, use the same medicines regularly, you may be able to benefit from repeat dispensing from your pharmacist. This means you won't have to visit the surgery every time you need more medicines.
Prescribing of Over The Counter Medicines is Changing
Your GP, nurse or pharmacist will not generally give you a prescription for over the counter medicines for a range of minor health concerns.
Instead, over the counter medicines are available to buy in a pharmacy or supermarket in your local community.
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